1. Purpose
2. What Types of Disputes Are Covered
This policy applies to disputes involving:
2.1 Content Accuracy
- Incorrect legal references
- Misinterpreted civic procedures
- Outdated administrative information
- Errors in maps or district data
2.2 Moderation Decisions
- Submissions rejected by moderators
- Contributor warnings or suspensions
- Removal of content due to policy violations
2.3 Civic Data Conflicts
- Conflicting administrative boundaries
- Overlapping sources regarding laws or notifications
- Discrepancies in government data
2.4 Contributor-to-Contributor Issues
- Alleged misconduct
- Conflicts caused by edits or comments
PakPedia does not handle personal disputes, political disagreements, or non-evidence-based claims.
3. Guiding Principles
3.1 Neutrality
All disputes are resolved based on authoritative evidence, not opinions or political interpretation.
3.2 Transparency
Each decision includes an explanation of reasoning and the sources used.
3.3 Fairness
All parties involved in a dispute are given an opportunity to present their evidence.
3.4 Documentation
All dispute outcomes are logged for accountability.
4. How to Submit a Dispute
Disputes must be submitted through:
- Email: [email protected]
- Page-level dispute form (where available)
A valid submission should include:
- Page URL
- Description of the dispute
- Relevant sources or documents
- Your preferred outcome (optional)
Anonymous submissions are allowed, but follow-up may be limited.
5. Dispute Review Stages
5.1 Stage 1 — Preliminary Screening
PakPedia reviews whether the dispute:
- Is relevant
- Is source-based
- Falls within defined policy categories
Invalid disputes are declined with explanation.
5.2 Stage 2 — Evidence Collection
Moderators gather:
- Citations from controlling legal sources
- Administrative notifications
- Court judgments
- Government datasets
- Internal version history
5.3 Stage 3 — Evaluation
The dispute is evaluated against:
- Primary sources
- Policy standards
- Editorial guidelines
- Historical context (if applicable)
5.4 Stage 4 — Decision
Possible outcomes include:
- Correction of the content
- Upholding the existing entry
- Partial update
- Escalation to senior editors for complex cases
- Rejection with detailed justification
5.5 Stage 5 — Logging
Each dispute is recorded with:
- Date
- Reviewer
- Summary of issue
- Final decision
- Sources referenced
6. Escalation to Senior Editors
Automatic escalation occurs when a dispute involves:
- Conflicting official sources
- Constitutional interpretation
- Sensitive law updates
- Complex geographic boundary shifts
Senior editors or subject-matter specialists issue the final ruling.
7. Resolution Timeline
Typical timelines:
- High-priority law or notification disputes: 5–10 days
- Standard disputes: 15–30 days
- Complex disputes requiring multi-source verification: longer as needed
A status update may be requested through the policy email.
8. Final Decision & Closure
A dispute is considered resolved when:
- A final decision is issued
- Necessary corrections are applied
- The decision is logged in the archive
The final decision is binding unless new authoritative sources emerge.
9. Protection Against Misuse
PakPedia may decline disputes that:
- Attempt to politically influence content
- Are based on personal opinions
- Lack credible supporting evidence
- Repeatedly challenge verified content without justification
Frequent misuse may lead to restricted submission privileges.
10. Appeals
Contributors may appeal a dispute decision by emailing:
Appeals must reference:
- Original dispute ID or summary
- New evidence, if any
- Reason for reconsideration
Appeals go directly to the senior editorial team.