1. Purpose

PakPedia respects every individual’s right to privacy, transparency, and control over personal data.

This policy defines how users can access, correct, download, or request deletion of data collected through the PakPedia platform.

2. Guiding Principles

All user-related data handling at PakPedia is governed by the following principles:

• Transparency: Users are fully informed about what data is collected and why.
• Control: Users can review, correct, or delete their data at any time.
• Accountability: Requests are verified and logged for compliance.
• Public Benefit: Data handling supports open civic education, not commercial exploitation.

3. What Data Users Can Access

Users may request to access the following categories of data:

• Submitted feedback, corrections, or forms.
• Profile or contact information (if a contributor or partner).
• Records of previous communication or submissions.
• A summary of cookie or analytical identifiers related to their activity.

PakPedia does not collect or store financial, biometric, or sensitive personal information.

4. Right to Access

You may request a copy of your personal data held by PakPedia by contacting [email protected].

Once verified, PakPedia will provide:

• A description of the data collected.
• The purposes for which it was processed.
• The retention period.
• A digital copy in a readable format (e.g., PDF or CSV).

Access requests are processed within 10 working days of verification.

5. Right to Correction

If any information PakPedia holds about you is inaccurate or incomplete, you may request a correction.

Correction requests must specify:

• The original data or submission.
• The correct version or clarification.
• Supporting evidence, if applicable.

PakPedia will verify and update the information promptly, ensuring accurate civic representation.

6. Right to Deletion (Right to Be Forgotten)

Users may request deletion of personal data under the following conditions:

• The data is no longer required for the original purpose.
• Consent has been withdrawn.
• The information was collected in error.
• Retention would violate applicable laws.

PakPedia will delete the data securely and confirm removal in writing.

Anonymized or aggregated civic data may be retained for research or statistical use.

7. Right to Restrict Processing

You may request temporary restriction of your data processing if:

• The data’s accuracy is contested.
• Processing is unlawful but deletion is not requested.
• PakPedia no longer needs the data, but you require it for a legitimate purpose.

Restricted data will not be used until the issue is resolved.

8. Right to Data Portability

Where technically feasible, PakPedia allows users to request a copy of their personal information in a structured, commonly used, machine-readable format (CSV or JSON).

This applies only to data submitted directly by the user (e.g., feedback forms, partnership submissions).

9. Right to Object

Users can object to non-essential data collection (such as cookies or analytics) at any time.

Opting out will not affect access to public content but may limit personalization features.

10. Verification of Identity

For security, PakPedia verifies all rights-related requests to ensure they are made by the correct individual.

Verification may include confirming the associated email address or referencing past correspondence.

PakPedia will never ask for passwords or sensitive credentials.

11. Response Timeline

All verified requests are addressed within 10 working days.

Complex requests requiring extended verification or multiple data sources may take up to 30 working days, with written notice provided to the user.

12. Denial of Requests

PakPedia may decline a data request if:

• The request is manifestly unfounded or repetitive.
• Disclosure would compromise another individual’s privacy.
• Retention is legally mandated (e.g., compliance or audit logs).

In such cases, a written explanation will be provided.

13. Appeals and Review

If you believe your data access or deletion request was not properly handled, you may request a secondary review by PakPedia’s compliance officer via [email protected].

All appeals are reviewed within 15 working days.

14. Policy Updates

PakPedia may update this policy periodically to align with new laws, civic-data standards, or educational technologies.

The latest version is always published at https://pakpedia.org/user-rights-data-access-policy.

15. Contact Information

For any user rights, correction, or data access requests:

Email: [email protected]

Subject Line: “Data Access Request – PakPedia”